Privacy Policy
PERSONAL DATA INFORMATION
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The person responsible for processing personal data is Ecoshoes slu with NIF B-42618777. The contact details for Ecoshoes slu are as follows:
- Postal address: Calle Murcia s/n cp 03158 Catral (Alicante) Spain
- Email: info.ecoshoes@gmail.com
WHAT TYPE OF PERSONAL INFORMATION IS COLLECTED?
Ecoshoes slu, may collect your following personal information through the
corresponding forms on your website: name, email, address
postal address, telephone number, date of birth, gender, and credit card
(PAN+CVV2) in compliance with PCI DSS standards or account number
(provided in case of return) when you visit the WEB, register, make a
order online, you contact Ecoshoes and/or participate in promotions or
surveys.
In addition, we collect all information related to your navigation on the WEB as well as
your interaction with the brand.
All personal data collected by Ecoshoes come from the interested party,
except for contact information that may be provided to us by friends or
relatives to send a gift voucher or other gift.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Your personal data will be processed for the following purposes, as applicable:
- Management of your registration on the WEB.
- Online sales management. We use your personal information to process and
deliver your order, as well as to inform you of its status by email
electronic, SMS and/or any other channel available at any given time. Likewise, and in
If we receive your consent, we will retain your credit card details.
for future purchases.
- Creation of a commercial profile based on your browsing on the WEBSITE. This profile will be created using your personal data and information about your browsing, such as products viewed or added to your shopping cart, sections of the website, and other information.
WEB visited, the country from which you visit us, etc., to evaluate your preferences and/or personal interests with the aim of offering you WEB content, offers,
services and products suitable for your profile.
- Management and sending of information about exclusive promotions and the latest news
tailored to your profile via email, SMS, postal mail or any other
another communication channel and/or digital platform. Actions are included
promotional purposes, such as, for example, the management of contests or raffles organized by
Ecoshoes slu
- Prevention, detection, and control of abuse and fraud in the use of our services.
- Management and issuance of purchase and sale documents: simplified invoice
electronic, sales invoice or Tax Free.
- Response to the exercise of your privacy rights, as well as answering queries,
requests and possible claims that you make through the Customer Service channel
Customer.
- Quality actions and surveys aimed at knowing your level of satisfaction for
create and improve our services.
HOW LONG WILL WE KEEP YOUR PERSONAL DATA?
Ecoshoes slu will keep your personal data only for the period of time
that is reasonably necessary, taking into account the needs of providing
respond to questions that arise or solve problems, make improvements, activate
services and comply with the requirements of applicable law. This means that
may retain your personal data for a reasonable period of time even
after you have stopped using Ecoshoes slu services or you have stopped using the WEBSITE. After this period, your personal data will be blocked from all Ecoshoes slu systems.
WHAT LEGITIMIZES US TO PROCESS YOUR PERSONAL DATA?
Ecoshoes slu has the following legal bases for processing your personal data:
Execution of the contract
The legal basis for processing your personal data is the execution of the sales contract. Therefore, you are required to provide the necessary data.
for its execution. Otherwise, the sale will not be possible.
In relation to the following purposes, the legal basis for the processing of your personal data will be the execution of a contract:
- Management of online sales (including assisted online sales in
store).
- Management and issuance of documents proving the purchase and sale: sales invoice and/or simplified electronic invoice.
- Management and issuance of the “Tax Free” document in relation to the sale.
Compliance with a legal obligation
In relation to the following purposes, the legal basis for the processing of your personal data will be compliance with a legal obligation:
- Management and issuance of the sales invoice.
- Response to the exercise of your privacy rights, as well as address queries, requests and possible complaints that you make through the Customer Service channel.
Customer.
Consent
In relation to the following purposes, the legal basis for the processing of your data
personal will be your consent, if it has been given:
- Management of your registration on the WEB.
- Management and delivery of information on exclusive promotions and the latest news.
- Creation of a commercial profile based on your browsing on the WEB.
- Saving payment card data for future purchases.
The withdrawal of consent to these treatments by you will not condition the execution of the sales contract entered into between this and Ecoshoes slu
Legitimate interest
In relation to the following purposes, the legal basis for the processing of your data
personal interest will be:
- Prevention, detection, and control of abuse and fraud in the use of our services.
- Sending satisfaction surveys about products you purchased or services you used to solicit your feedback and offer improvements.
Our legitimate interest lies in ensuring that our website remains secure, as well as helping Ecoshoes slu understand your needs, expectations, and level of satisfaction with the brand, and therefore continuously improve our services. All of these actions are carried out to improve your level of satisfaction and ensure a unique browsing and shopping experience.
TO WHICH RECIPIENTS CAN WE COMMUNICATE YOUR PERSONAL DATA?
Your personal data may be disclosed to the following recipients: - Public Administrations and Organizations when required by tax, labor, social security, or any other applicable regulations.
- Companies in charge of data processing (fraud detection and prevention providers, technology and analytics services, customer service providers, advertising and marketing services, etc.) and, in general, third-party providers that are necessary for the provision of the services offered by Ecoshoes slu (courier and transport service providers, etc.).
- International data transfers may also occur in the context of the above communications, for which Ecoshoes slu will use the Standard Contractual Clauses adapted by the European Commission as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission. In any case, third parties with whom certain personal data are shared will have previously accredited the
adoption of appropriate technical and organizational measures for the correct Ecoshoes slu does not sell your personal data to third parties under any circumstances.
HOW DOES ECOSHOES SLU PROTECT YOUR PERSONAL DATA?
The website uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and ensuring its confidentiality. To achieve these purposes, you agree that Ecoshoes slu may obtain data from you.
for the purposes of the corresponding authentication of access controls.
Additionally, any transaction made through the website is carried out using secure payment systems. Confidential payment information is transmitted directly and encrypted (SSL) to the corresponding entity.
Ecoshoes slu declares that it has adopted all necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, and/or access by unauthorized third parties.
WHAT ARE YOUR PRIVACY RIGHTS IN RELATION TO YOUR
PERSONAL DATA?
You have the privacy rights listed below, which can be exercised by emailing info.ecoshoes@gmail.com. To process your request to exercise your rights, we may ask you to prove your identity.
Right of access. You have the right to obtain confirmation as to whether Ecoshoes slu is processing your personal data, as well as to access the personal data we hold about you.
Right to rectification. You have the right to request that Ecoshoes slu,
Correct personal data when it is inaccurate or complete it when it is incomplete. If you are registered on our website, it may be easier to correct it directly by editing your profile.
Right to erasure/right to be forgotten You can request that your personal data be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right to restriction You have the right to request the restriction of data processing, in which case we will only retain your data for the exercise or defense of legal claims.
Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract and is carried out by automated means.
Right to object. You may object to the processing of your personal data based on the public or legitimate interest pursued by Ecoshoes SLU, including profiling. In such a case, Ecoshoes SLU will stop processing the data, except for compelling legitimate reasons or the exercise or defense of potential legal claims. You also have the right to object to the processing of your data.
for direct marketing purposes.
Automated individual decisions. Where applicable, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, this right cannot be exercised if the decision is necessary for the conclusion or performance of a contract.
a contract between you and Ecoshoes slu; is authorized by the law applicable to Ecoshoes slu, provided it establishes appropriate measures to safeguard your rights, freedoms, and legitimate interests; or is based on your explicit consent.
Right to lodge a complaint. You have the right to lodge a complaint
complaint to the Spanish Data Protection Agency or to the competent local Supervisory Authority.
Changes to the Privacy and Cookie Policy?
In the event that we proceed to modify the content of the Privacy and Cookies Policy, we will notify you through the WEB or to your email address when the changes significantly affect your privacy, so that
you can analyze them and, where appropriate, exercise your rights as an interested party.
